PRIMAVALET processes orders for shipping from Monday to Friday, excluding public holidays. Orders received on weekends and holidays will be processed the next business day.

DOMESTIC SHIPPING

Domestic shipping within Malaysia (East & West Malaysia) is shipped and dispatched from Kuala Lumpur via CityLink Express. info, please visit www.citylinkexpress.com

INTERNATIONAL SHIPPING

PRIMAVALET is pleased to offer shipping worldwide. If your country is not listed or any other general inquiries on international shipping, you may contact our team by emailing inquiry@primavalet.com and we will get back to you as soon as possible.

SHIPPING RULES AND RESTRICTIONS

We are not responsible for merchandise risk of loss after the courier has delivered the order to the address. We do not take responsibility if the courier cannot deliver the package in time due to incomplete address, misspelled address or no recipient at the address. Free shipping will be given if there are mistakes in the order(s).

TRACKING YOUR SHIPMENT

Once your order has been shipped, you will receive an automated e-mail with your tracking information. You can track your parcel here.Please allow some time for the status of the shipment to correctly display at the above link.